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Redpoll Computer Consulting provides a cost effective method of effectively maintaining computer resources. Our Support Services Package includes policy documentation, network monitoring, user support and hardware maintenance at a fraction of the cost of hiring in house IT specialists. We will stabilize your IT budget and problems with a five step approach: 1. Set Realistic IT Goals 2. Resolve Current Issues 3. Document Resources 4. Establish Maintenance Routines 5. Support and Train Users Goals To improve your technology situation we will help you establish realistic expectations and budgets. This will provide the road map for addressing future problems and needs while maintaining budget concerns. Issue Resolution Problems of immediate concern will be identified and resolved before proceeding. The root cause of these issues are best highlighted through a computer/network assessment. This procedure ensures that basic infrastructure is sound and provides the starting point for the documentation process. Documentation Proper documentation provides the manual for maintaining and repairing the network and computer resources. We will create a Computer Network Manual that will enable users, administrators and outside contractors to more efficiently utilize, maintain and repair your computer resources Support and Training Redpoll Computer Consulting provide s frontline support to address user issues. Our approach is to train users to maintain their computers and repair many computer issues for themselves. This reduces the number of expensive interventions b y outside parties. Effective policies, support and maintenance will increase productivity and greatly reduce your frustration with technology. |
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tech@redpoll.ca |
